Shiyan Youhao Hospital Gastroenterology Appointment Registration Center
Shiyan Youhao Hospital Smart Medical Service is a set of "mobile appointment window + in-hospital operations backend" designed for a single hospital, bringing patient medical appointments and the hospital's daily operations into one product. It covers five types of high-frequency affairs: viewing the hospital, booking doctors, booking packages, managing appointments, and submitting feedback, so that every appointment a patient makes can be submitted, queried, and canceled, and the hospital's content and work orders can all be edited, tracked, and controlled on its own.
| Year | 2026 |
|---|---|
| Client | Hospital |
| Scope | Customized system for a single hospital |
| Tags | Appointment Registration / WeChat Mini Program / Web Management Backend |
Project Background
Hospital medical visits have long been stuck in busy phone lines, on-site queuing, and mismatched information. Patients need to call to book a doctor, make a trip to book a physical examination, and cannot find an entry point to cancel or reschedule; the hospital updates consultation information verbally, registers appointment slots with pen and paper, and appointment records are scattered across WeChat and paper slips. What Shiyan Youhao Hospital Smart Medical Service aims to solve is this: make every appointment a patient makes have an entry point, progress, and a result.
Target Users
The patient side is aimed at ordinary patients coming to the hospital for medical treatment; the management side is aimed at hospital staff, including roles related to doctor profile maintenance, package operations, appointment follow-up, content publishing, and permission management. The backend separates permissions by responsibility rather than having everyone see the same set of menus.
Product Structure
The patient side has five entries: Home, Doctors, Packages, Appointments, and Mine. The homepage aggregates the most commonly used items—carousel banners, announcements, hospital introduction, and consultation schedules. Doctors can be filtered by department, professional title, and areas of expertise, and users can view today's remaining slots and select a time to book. Packages display examination items, suitable populations, and price descriptions, and can be booked directly. The appointments page is categorized by All / Pending Service / Serviced / Canceled, and can be canceled by the user. "Mine" gathers WeChat login, personal information, suggestions and feedback, user agreement, and privacy agreement.
The management side is separated by responsibility: doctor profiles manage introductions, consultation schedules, daily bookable numbers, and whether to recommend; packages manage items, prices, suitable populations, and listing/delisting; appointment work orders show the booker, type, and time and update status; content operations manage homepage display, announcements, and agreement copy; users and feedback manage viewing users, handling feedback, and configuring customer service; permissions are separated by account, department, and role, and operations are traceable; statistics show visits and usage.
Experience QR Code:
